Reference

Your Account Rules at dewa200.org

These terms govern every action you take on dewa200.org — from opening your account and funding it via DANA, OVO, GoPay or QRIS, to placing wagers and requesting…

Account Eligibility — depends on local lawPayment Methods: DANA, OVO, GoPay, QRISWithdrawal Verification PolicyAccount Suspension ConditionsGoverning Terms Last Updated
Explore the Lobby Read FAQ
dewa200.org Your Account Rules at dewa200.org
CONTACT OUR TEAM

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to report a potential breach, our support team is available around the clock. You can reach us through live chat inside your account dashboard, via email at [email protected], or through our 24-hour WhatsApp line. Players in Semarang and across Indonesia consistently resolve terms-related queries within one business hour during peak hours.

Team online

Live Chat

Open the chat widget inside your logged-in dashboard — available 24 hours a day, 7 days a week. Average first-response time is under three minutes during standard Indonesia operating hours.

Email Support

Send a detailed message to [email protected]. Include your registered account ID and the specific clause you are querying. We aim to respond within four business hours on weekdays.

WhatsApp Line

Our dedicated WhatsApp number handles terms disputes and account-flag queries around the clock. Verification of your identity via registered mobile number is required before case review begins.

HOW WE HANDLE THIS

Our Commitments Under These Terms

Transparency is how we maintain a fair relationship with every account holder. These six commitments explain the standards we hold ourselves to across data handling, account security, cookie use, retention schedules, and…

Data Handling

We collect only the data needed to operate your account — name, contact details, payment method identifiers for DANA, OVO, GoPay or QRIS. We do not sell or share this data with third-party advertisers under any circumstances.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. No tracking cookies are placed without your explicit consent at first visit. You can manage cookie choices in your account settings at any time.

Account Security

Your account is protected by two-factor authentication tied to your registered mobile number. Any login from an unrecognised device triggers an SMS verification step before the session is allowed to proceed.

Data Retention

Transaction records, including all QRIS and GoPay payment logs, are retained for five years in line with our internal audit requirements. You may request a summary of your stored data at any time via the support desk.

Who to Contact for Changes

To correct inaccurate personal data or update payment details linked to OVO or DANA, contact our support team through live chat or email. Identity verification is required before any changes are applied to your account record.

Terms Amendment Notice

When we update these terms, we send an in-app notification and an email to your registered address at least seven days before changes take effect. Continued use of your account after the effective date constitutes acceptance of the revised terms.

Terms & Conditions — Your Questions Answered

We have gathered the queries our support team receives most often about these terms. Each answer below reflects the current version of our policy. If your question is not covered here, open a live chat session from your account dashboard and we will respond within minutes.

Account eligibility depends on local law in your region. Where local law permits, any individual who meets the age and residency criteria stated in the registration form may open an account on dewa200.org and fund it via DANA, OVO, GoPay or QRIS.

We do not apply changes without notice. Any amendment to these terms is communicated via in-app alert and registered email at least seven days in advance. Your continued use of the account after the effective date confirms acceptance of the updated version.

If a deposit via DANA or OVO cannot be matched to your verified account details, the transaction is held pending manual review. Our payments team will contact you within two hours via your registered contact to resolve the discrepancy before funds are credited.

Submit a data request through live chat or email to [email protected], including your account ID. We will compile and send a summary of your stored personal data, transaction logs and cookie preferences within five business days of verifying your identity.

Accounts may be suspended if we detect a breach of these terms — such as providing false registration details, attempting to manipulate game outcomes, or using payment methods not registered to your verified identity. Suspension notices are sent to your registered email immediately.

Yes. These terms apply uniformly to every product in our lobby — slot rooms including Power of Thor Megaways, crash titles such as Rocket Crash, live tables, fishing rooms and sportsbook markets. No individual game category operates under separate rules outside this document.

Start by raising the dispute through our 24-hour live chat or by emailing [email protected] with full details and your account ID. If the support desk cannot resolve it within 48 hours, we escalate the case to our internal compliance review team for a formal written outcome.

Related Pages

dewa200.org Indonesia Register dewa200.org Casino About Us dewa200.org Login