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How we protect your account and payment details

When you open an account on dewa200.org, your personal information and deposit history stay secure.

Account verification detailsPayment method securityWithdrawal request protection
dewa200.org How we protect your account and payment details
PRIVACY QUESTIONS

Contact us about your data

Team online

Email support

Send a privacy question or data request to our support team at [email protected]. We respond to all inquiries within 48 hours on business days.

Live chat assistance

Open the chat widget in your account lobby Monday to Friday, 09:00–21:00 WIB. Our team can help you access, update or delete your personal information.

Account settings

Update your email, phone number or payment method directly from the Account menu. Changes take effect immediately and are logged for your security record.

DATA SAFETY PRACTICES

How we keep your privacy secure

Encryption standard

All deposits, withdrawals and personal data travel over TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS transaction details are never visible in plain text on our network.

Cookie usage

We set session cookies to keep you logged in and remember your game preferences. Cookies expire after 30 days of inactivity. You can clear them anytime from your browser settings.

Account access control

Your password is hashed before storage; we never see your actual password. Two-factor authentication is available in your security settings to block unauthorized logins.

Data retention

We keep your account records for 7 years after closure to meet regulatory requirements. Wallet and transaction logs are archived separately and accessible only to our compliance team.

Third-party access

Payment processors (for DANA, OVO, GoPay and QRIS) see only transaction data needed to clear funds. We do not sell your email, phone or gaming history to advertisers or affiliates.

Change request process

To update your personal info, correct an error, or request a data export, email [email protected] with your account ID. We provide a full copy within 10 business days.

Questions about your data on dewa200.org

Once your DANA, OVO, GoPay or QRIS withdrawal clears, we retain the transaction record (date, amount, wallet ID) for 7 years for regulatory compliance. Your banking credentials themselves are deleted immediately after the payout is confirmed by the payment processor.

Yes. Email [email protected] with your account ID and a copy request. We compile your personal details, transaction history and account activity into a secure file within 10 business days and send you a download link.

Live table streams are encrypted in transit to your device and not recorded by us. Our dealers and croupiers follow strict privacy protocols; they never see your account name or balance. Table activity is logged server-side only for fraud detection and dispute resolution.

Open your browser settings and disable cookies, or clear them manually anytime. Turning off cookies will log you out; you'll need to re-enter your password next visit. Some lobby features like saved game preferences may not work without cookies.

No. dewa200.org does not sell, trade or share your personal information with other platforms or affiliates. Where local law permits, we may use your email for our own marketing; you can unsubscribe anytime by clicking the link in our emails.

Log out immediately and email [email protected] or contact live chat with 'security alert' in your message. Our team will freeze your account, review login history and help you change your password within 2 hours of your report.

Yes. We monitor login times, deposit patterns and withdrawal requests to flag unusual activity. If we detect a suspicious transaction, we will contact you via email or SMS to confirm the action before processing the payout.